Rear camera "portrait" mode freezes / can't take photo

[john_lumbre]

I am having an issue but only for the rear camera. Here are the steps:
1) launch the camera app. By default you will be on "photo" mode using the rear camera. You can then swipe left to go to "video" mode or swap right to go to "portrait" mode.
2) When I swipe right to go to "portrait" mode, the display freezes. The buttons are not working (shutter, settings, reverse camera, etc). The only thing I can do is swipe again left or right to go back to "photo" mode or "pano" mode.
Everything else is working for me except for that "portrait" mode when using rear camera.
I hope I explained it well.

[john_lumbre]

I have uploaded a screen record. As you can see, when entering portrait mode, the camera freezes unlike on the other modes. Any help with this is appreciated. I just bought this 2 days ago.

[john_lumbre]

No feedback? Suggestions please? Insights?

[OPC]

I have just entered the portrait mode and it works fine. In your recording it's clear it freezes immediately when getting in the portrait mode. I would clear storage and cache of the camera app.

[LP_ASUS]

Did clearing the cache and storage of the camera app resolve the issue?