[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

[CH_ASUS]

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.

[alfred7209]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/27362#Comment_27362

If the back of the phone says "Tencent", it is one of the unsupported configurations we are talking about here. Only the Tencent models intended for sale and use in China have that labeling on the back.

Please contact your reseller for a refund.

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The solution is on the part of Asus, the companies that sold these phones are not to blame me for this ... then because Asus sold them these phones ... this came from the factory sealed with the firmware ww ... never opened to change it ....

[alfred7209]

CH_ASUS

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".

We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

Asus must give us an answer .... nobody told us of this problem consumer satisfaction towards the Asus brand is at stake .... I demand a solution ...

[eesamad729]

problem to sign in my google account with mobile data but with wifi can and problem with open app YouTube....my phone version is tencent edition anyone please help me

[alfred7209]

eesamad729

problem to sign in my google account with mobile data but with wifi can and problem with open app YouTube....my phone version is tencent edition anyone please help me

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reset your factory phone ... and put your Google account back

[omer_siton]

I have the tencent version and it came with global rom. I noticed I couldn't upgrade my firmware using FOTA/OTA. I tried to figure out why is that like this, and I discovered that the seller didn't *fully* converted to the WW firmware - which means that the fingerprint of the phone is still CN.
I did some research and found a video says "How to fully convert ROG Phone 2 Tencent edition to global rom", followed the steps and now I have FOTA/OTA updates and all the themes unlocked!?
Btw: sorry for my english?