[PSA] Take caution - Tencent-branded Chinese models with "Global/International ROM"

[CH_ASUS]

Hi all

We have come to notice there are resellers selling the so-called "Tencent ROG Phone II"-models for the Chinese market with "International ROM".

We would like to make clear that ASUS does not officially sell any Tencent-branded ROG Phone II with so called "International ROM" or "Global firmware".
We cannot guarantee the functionality of this combination , if you are facing any type of issues - please turn to your reseller where you bought this device - as this is is not a combination we are selling.

Please also take careful note that updates/FOTA functionality will be disabled since the ROM and the models dont match, some resellers note this in the fine-print.. some may not..

Extra info:
If you are seeing anything about a "Global ROM version" or "Tencent with Global/WW ROM" it would be a clear giveaway.

[omer_siton]

omer.siton

https://zentalk.asus.com/en/discussion/comment/29055#Comment_29055

Yes of course

https://youtu.be/acMVytNsH80

View post

wwwru98

https://zentalk.asus.com/en/discussion/comment/28990#Comment_28990

Can you please put the link to the vídeo , you would make my day ?

View post

Up here mate

[Caruso]

omer.siton

https://zentalk.asus.com/en/discussion/comment/29760#Comment_29760

https://zentalk.asus.com/en/discussion/comment/30213#Comment_30213

Up here mate

View post

Hello,
Maybe you have answer on my question? 🙂 until support is not here.

[omer_siton]

Caruso

https://zentalk.asus.com/en/discussion/comment/31370#Comment_31370

Hello,

Maybe you have answer on my question? 🙂 until support is not here.

View post

What? Which question?

[duy_h_vu]

Caruso

https://zentalk.asus.com/en/discussion/comment/28990#Comment_28990

I did the same everything working perfect 🙂

https://zentalk.asus.com/en/discussion/comment/27575#Comment_27575

Dear support Team,

Something is not clear for me. Amazon officially selling 128/8GB ram Tencent phones. I've purchased from there. All working fine.

Now question: TENCENT PHONES it's not official ASUS Phones? Someone made them at backyard or what? I really don't understand difference between ASUS REPUBLIC of GAMERS backside logo phones and TENCENT GAMES logo phones. Only this is clear for me - one is International one is Chinese but doest this phone is official Asus company products or is a good Chinese replica of original ASUS ROG 2 Phone phones? Who makes this ASUS TENCENT Phones?

P.S Panic reason is because someone installed on Chinese Phone International firmware?

View post

Tencent is ASUS phone but running special ROM for that model (Tencent subsidized the model and only sell in China I think). There is a whole ASUS forum and support for it in Chinese of course :). Tencent phone running global ROM is not support by ASUS, only Republic of Gamer running on global ROM is supported by ASUS. Both Tencent and RoG model has 8/128 and 12/512 at this time. RoG will have 12/1tb ultimate model. Hope this clear up your question.

[Caruso]

duy.h.vu

https://zentalk.asus.com/en/discussion/comment/31369#Comment_31369

Tencent is ASUS phone but running special ROM for that model (Tencent subsidized the model and only sell in China I think). There is a whole ASUS forum and support for it in Chinese of course :). Tencent phone running global ROM is not support by ASUS, only Republic of Gamer running on global ROM is supported by ASUS. Both Tencent and RoG model has 8/128 and 12/512 at this time. RoG will have 12/1tb ultimate model. Hope this clear up your question.

View post

Yes Thank you. Fully understand 🙂