Phone freezes for the 3rd time in less than 6 months after buying

[johnnny]

Please tell us some basic information before asking for help:
Model Name: ASUS_I001D ZS770KL
Firmware Version: 17.0240.2105.90
Rooted or not: Not rooted
Frequency of Occurrence: From every month to every week now
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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The video says it all, I'm having this issue whether be playing games or going to social media.

This ain't a convenient phone for me maybe even the newer ones if it's having this problem.

[Danishblunt]

johnnny

https://zentalk.asus.com/en/discussion/comment/177117#Comment_177117

I don't know if that's gonna be good because I won't be having any phones to use while I wait for it to repair.

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Here are your options:
Either you start managing something, like getting a cheap replacement for the time your Rog2 is gone and get through the situation somewhat easily
or
wait until it dies completely, panic, send it in and have no replacement on your end.

[johnnny]

Danishblunt

https://zentalk.asus.com/en/discussion/comment/177151#Comment_177151

Here are your options:

Either you start managing something, like getting a cheap replacement for the time your Rog2 is gone and get through the situation somewhat easily

or

wait until it dies completely, panic, send it in and have no replacement on your end.

View post

Gee thanks for the options after seeing other topics having issues of restarts after the IC replacement. Makes me reaaaally wanna have it repaired and wait for it to die again.

[Danishblunt]

johnnny

https://zentalk.asus.com/en/discussion/comment/177447#Comment_177447

Gee thanks for the options after seeing other topics having issues of restarts after the IC replacement. Makes me reaaaally wanna have it repaired and wait for it to die again.

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Awaiting the next topic "Help phone is dead doesn't turn on"