no flashlight when using OTG in low battery problem

[Nischal]

hi, i am getting this problem and i have already reset my phone. But cant fixed it. please help

[Gustav_ASUS]

We're investigating this issue. In the meantime, can you please test the following:
1) Does the message disappear if you charge your phone above 15% ?
2) Try connecting any OTG device and see if it works normally
3) Try charging another phone with your phone using OTG charging, does it work?

[Nischal]

The message won't disappear at all.
But I don't know how but my problem somehow got fixed.
Now i am getting problem with my network, it doesn't show signal at all. I already change my sim too, it still same.

[Gustav_ASUS]

Now that your phone is at 70%, see if any OTG device works like it should.
Also, wait for your phone to drop below 15% and see if the message returns.

[Anders_ASUS]

Nischal

The message won't disappear at all.

But I don't know how but my problem somehow got fixed.

Now i am getting problem with my network, it doesn't show signal at all. I already change my sim too, it still same.

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This case will soon close and will not be resolved unless someone can answer these simple questions.
1) Does the message disappear if you charge your phone above 15% ?
2) Will the OTG function (connecting external HDD) work both above and below 15% battery?
3) Try charging another phone with your phone using reverse charging. Does it work?