New update 17.0240.2009.49

[cr7ayan2020]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Thank you team asus for the fast fix...just got the new fota

[Yuran]

Hello all,
Some help please? Is this a hardware issue?
Thank you

[#3]

lalilalo12345

https://zentalk.asus.com/en/discussion/comment/120643#Comment_120643

Roll back A9,here the screenshot with quality of 360p, 1080p respectively ....and black crush pretty visible in it

View post

Dude screen shots are not going to capture any black crush issue. Take a photo from a different phone to compare. On my screen i can see a perfect black color and i am on A9

[#4]

Akash Gupta

https://zentalk.asus.com/en/discussion/comment/120658#Comment_120658

Dude screen shots are not going to capture any black crush issue. Take a photo from a different phone to compare. On my screen i can see a perfect black color and i am on A9

View post

Ok i take my words back, was viewing this picture at 40% brightness. My bad. At 100% brightness there is heavy black crush in A9.

[#5]

Akash Gupta

https://zentalk.asus.com/en/discussion/comment/123772#Comment_123772

Ok i take my words back, was viewing this picture at 40% brightness. My bad. At 100% brightness there is heavy black crush in A9.

View post

I am so confused but i took a few photos to compare. The window photo seems to have an issue. I played a video on youtube and it seems that blacks are perfect for me. Check these photos

Window photo at 40% brightness, cannot observe black crush that much.


Window photo at 100% brightness, super black crush but it seems the issue with the photo because i took 2 more photos from youtube video....

Youtube video at 40% brightness, blacks are perfect.

Youtube video at 100% brightness, blacks are as perfect as 40% brightness!
All these photos are taken on A9 version of rog 2 global version.
Hopefully this helped you understand your issue. I will link the video so you can easily test your black crush at max brightness vs 40% brightness

https://youtu.be/9eT9PEHayVk

[Yuran]

Yuran

Guys, anyone still experiencing the fps drop / refresh rate issue? it is still noticeable, on 90hz and 120hz, even worse at 60hz. Only a reboot temporarily makes it gone for a while. Can you help please?

View post

someone please???