Never buy any ROG mobile devices, my screen goes black while charging

[Gauravdalvi3797]

I have a ROG PHONE 2.
My screen goes black while charging after 10 to 11 months when i visit service centre they told me its motherboard problem and it cost around 20 to 22k its not fair to buy 40k device its motherboard expire within year their devices doesn't capable for such heavy uses and specifications they are just fraud and fooling with people

[ARP_ASUS]

Hi,
Please check your PM and share the requested details.

[monalac]

ARP_ASUS

Hi,

Please check your PM and share the requested details.

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I also face the same issues since more than 6 months and now face this issue frequently. Will my phone die?

[ronald1985]

monalac

https://zentalk.asus.com/en/discussion/comment/157561#Comment_157561

I also face the same issues since more than 6 months and now face this issue frequently. Will my phone die?

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The advice made by moderators is to take your device to service centre. As it is 6 months, you should be within warranty assuming there's no user damage.

[Danishblunt]

monalac

https://zentalk.asus.com/en/discussion/comment/157561#Comment_157561

I also face the same issues since more than 6 months and now face this issue frequently. Will my phone die?

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Do it like @Aryan202 suggests, ignore it. Just let it keep going until the device is dead 🙂 Critital temps are normal!

For real tho, as usual it's the PM8150 chip that is dying, it needs replacement. If your ASUS center doesnt give you warranty for whatever reason, consult a nearby phone repair center about how much it would cost replacing the chip which is more than likely far cheaper than what ASUS wants to charge for an entire logicboard repair.