Network and Wifi Connecting and Disconnecting While Using

[agsiglos27]

When im home im connecting to wifi and using it for longer period for browsing and everything. The problem is it will diconnect then like 2seconds reconnect again. Same goes with the network when im using 4g. Suddenly it will show no signal on both sim cards then for 2s it will reconnect again. And it keeps annoying me. Thank you for your help.

[Gustav_ASUS]

agsiglos27

https://zentalk.asus.com/en/discussion/comment/84422#Comment_84422

Hello. Tried to download the latest firmware and move it to internal storage. But i didnt get an update launcher for me to proceed with the update. Thanks

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Start by downloading the latest A9 firmware (WW-16.0631.1910.64) and upgrade to A10 from there.

[yaduwanshishubh]

agsiglos27

When im home im connecting to wifi and using it for longer period for browsing and everything. The problem is it will diconnect then like 2seconds reconnect again. Same goes with the network when im using 4g. Suddenly it will show no signal on both sim cards then for 2s it will reconnect again. And it keeps annoying me. Thank you for your help.

Network and Wifi Connecting and Disconnecting While Using

Same issue with me, except no signal, my network/ wifi bars falls down.

[Gustav_ASUS]

@agsiglos27 I saw in your other thread that you're already on the latest A9 firmware. One of two things might be happening:
1) After moving the zip to internal storage you need to unplug the USB-C cable before you reboot.
2) Does your device say Tencent on the back? If so, check this thread for more information: https://zentalk.asus.com/en/discussion/10259/psa-take-caution-tencent-branded-chinese-models-with-gl...

[agsiglos27]

@Gustav_ASUS mine is strix edition. But before and after i finished downloading im not using a cable but my battery is less than 50%..

[Gustav_ASUS]

@agsiglos27 Can you send me your device serial number in a PM?