03-30-2021 03:49 AM
03-30-2021 03:56 AM
PrajuThere is nothing wrong with the phone, infact the phone is trying to protect itself from heating by shutting down. It is the same for all phone really, when it is too hot, it shuts down.Please tell us some basic information before asking for help:
- Model Name: ROG2 (8/120)
- Firmware Version: 17.0240.2103.75
- Rooted or not: NO
- Frequency of Occurrence: Very frequent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Everytime I charge my phone It will shutdown due to overheating so now i have to put it close to my AC so that it will not shutdown due to overheating. Before the latest update it was shutting down around 70% after the update it comes down to 30%. when I talked about this to the service center they told me to replace to motherboard and it will cost 27k.....what the hell !!! this issue is from your side and we have to pay for it...you want to fix this issue or else Goodbye to ASUS
NEED TO PUT MY ROG 2 SOO CLOSE TO MY AIR CONDITION SO THAT IT WILL NOT SHUTDOWN WHILE CHARGING 🤬🤬
03-30-2021 04:21 AM
PrajuHave you tried turning the max down to 10 WPlease tell us some basic information before asking for help:
- Model Name: ROG2 (8/120)
- Firmware Version: 17.0240.2103.75
- Rooted or not: NO
- Frequency of Occurrence: Very frequent
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Everytime I charge my phone It will shutdown due to overheating so now i have to put it close to my AC so that it will not shutdown due to overheating. Before the latest update it was shutting down around 70% after the update it comes down to 30%. when I talked about this to the service center they told me to replace to motherboard and it will cost 27k.....what the hell !!! this issue is from your side and we have to pay for it...you want to fix this issue or else Goodbye to ASUS
NEED TO PUT MY ROG 2 SOO CLOSE TO MY AIR CONDITION SO THAT IT WILL NOT SHUTDOWN WHILE CHARGING 🤬🤬
03-30-2021 05:15 AM
03-30-2021 05:49 AM
ronald1985I won't use my phone while charging bro..when i check if it's Fully charged it will be shutdowned...i am using the charger that comes in the boxThere is nothing wrong with the phone, infact the phone is trying to protect itself from heating by shutting down. It is the same for all phone really, when it is too hot, it shuts down.
If you can, do not use hyper-charging and probably better, don't charge while playing.
View post