My Rog Phone 2 screen automatically goes dark but I can still hear apps running and can interact wit

[L5687]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[ARP_ASUS]

Hi,
If your phone is running old firmware try updating the same.
Try factory reset and check if it works, basically starting your system clean so that there is less app data which may cause App related issues.
If it doesn't work, Kindly visit the nearest service center:
Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.
https://www.asus.com/in/support/service-center/india

[miaa16621]

My Rog Phone 2 screen automatically goes dark
pubg game

[L5687]

ARP_ASUS

Hi,

1. If your phone is running old firmware try updating the same.
2. Try factory reset and check if it works, basically starting your system clean so that there is less app data which may cause App related issues.

If it doesn't work, Kindly visit the nearest service center:

Due to the lockdown, service centers may not be functional. Kindly call the service center before you visit one.

https://www.asus.com/in/support/service-center/india

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Its not fixed same problem repeating problem not fixed restore and updated