My Asus Rog Phone 2 keep freezing and restarting by itself

[amirul_serve]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Asus rog phone 2 12/512
Basic, none root
So, my phone is 10 months old. Lately it keeps freezing and sudden restart by itself. I didnt root it. And the temperature wasnt high. In about 34 to 37 when this does happen. Random apps when it occur. Done factory reset. But it wont help at all. Is it truly beast? I paid a fortune for this phone and its kinda upset me and my old phone which is low end phone perfoms better than this even i already using it for 3 years. Any advice guys?

[Anders_ASUS]

Please read though this thread first

Jerel

Help... ..,my phone suddenly freezes from time to time especially while playing. (less than 2 hours of playing)

Back, home and recent buttons doesn't work and then auto restarts after 1 min of hung time.

Settings are mostly default (60 hz refresh rate, X-mode off, system lighting off) but still builds up heat fast even after only 1 game of asphalt.

Thinking of going to Factory Reset the phone or try to actually ask the ROG concept store to replace the unit of the problem still exist.

ROG Phone 2 (12/512) Freezes and Auto Restart Problem

Basically, what it says is factory reset and if that doesn't help, then send it in for repair.