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Microphone not working after update

sidsengarsingh
Star II
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My in buit microphone has stopped working and when I plug in my headphone, it isn't supported as well. My voice is neither being recorded nor being send be it a game or even phone call.
At first I was able to hear what the other person was saying on phonecall but after sometime that also stopped happening.
When I try calling someone it will not connect the call at that time. It takes from 2-3 minutes to even more than 5 minutes sometimes.
It keeps showing System UI not responding after sometime and then phone restarts by itself.
It all started happening after I downloaded the latest update and kept getting worse and worse day by day.
2 REPLIES 2

amaanmehdi
Star III
Did you try a factory reset? (Take a backup first!)

Gustav_ASUS
Community Legend III
@sidsengarsingh As suggested above, try performing a factory reset if you're able to backup your personal data first.