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Issue with fingerprint scanner

barwalamol321
Star II
When you turn the screen off then the fingerprint scanner doesn't work until you click the power button and wake the screen. This wasn't the case before. Fingerprint scanner was working without having to click the power button and waking the screen. I hope this bug gets fixed asap.
4 REPLIES 4

OPC
Zen Master II
For me the fingerprint sensor lights up when I touch the screen. I don't need to press the power button.

Anders_ASUS
Hall of Fame III
barwalamol321

When you turn the screen off then the fingerprint scanner doesn't work until you click the power button and wake the screen. This wasn't the case before. Fingerprint scanner was working without having to click the power button and waking the screen. I hope this bug gets fixed asap.


Issue with fingerprint scanner
There's a new firmware coming out soon. It doesn't have a fix for this specific issue but it will affect the fingerprint reader so maybe it will solve this issue too as a side effect. Please let me know after the update if you still need help. Thanks!

Not applicable
Anders_ASUS

https://zentalk.asus.com/en/discussion/14016/issue-with-fingerprint-scanner

There's a new firmware coming out soon. It doesn't have a fix for this specific issue but it will affect the fingerprint reader so maybe it will solve this issue too as a side effect. Please let me know after the update if you still need help. Thanks!


View post
first release the update, then only we can tell.

Noir
Rising Star I
anubhavrj2

https://zentalk.asus.com/en/discussion/comment/34542#Comment_34542

first release the update, then only we can tell.


View post
be nice to them dude,