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Is it Rog Phone 2's End of Life? Open letter to everyone. #PseudoFlagship

ImShrey
Rising Star II
[Rog 2, Global/Indian Unit, 8/128gb, Non rooted, 0.65 build]
So Still no updates on fundamental issues? (Airtel WIFI Calling, WhatsApp, duo, Skype Bluetooth device issue, random reboots)
No reverts from mods for months, a year and half now? Almost no mod is active in Rog 2 forums these days.

Is RoG 2 a dead rubber already to Asus? Even comments are being approved and won't be published as is, are freaking Kidding me?
Plus, what's sickening is, no android 11 for Rog 2, as Rog series will get ONLY ONE major android update! Yeah, it not a nightmare its reality, and its often disappointing.

#PseudoFlagship
See what I would call Rog 2 or whole Rog Phone series is, "Pseudo Flagship", where in because of spec sheet and price of the device you are made to believe that it is a flagship, but in reality, it's just a hard cash grab. See a flagship is more than a device, it's an experience, be it UI, software optimization, customer satisfaction and after sales support etc.
With Rog 2 however we got late updates, often new bugs, which took forever to get fixed, crappy service center experience (people got their devices damaged from service center), 0 quality control and accountability (Random reboots), and missing fundamental functionality (Wi-Fi calling on Major carriers like airtel).
Let's make better life decisions going forward and stay away from such brands who are running for cash grabs and "0" customer satisfaction.
You make an investment of your hard-earned money, you put a trust on the brand to handle your essential digital experience through their products and yet you get treated as "poor guy asking for favours" which you are never going to get anyways.
Wake up people wake up!

Yours sincerely,
Fellow #PseudoFlagship user!
21 REPLIES 21

nationkid
Rising Star II
I sent my complaint into Asus. I doubt they're gonna 180 and suddenly give loads of software support but at least they have it in writing as to why their mobile devision is losing money.

ImShrey
Rising Star II
nationkid

I sent my complaint into Asus. I doubt they're gonna 180 and suddenly give loads of software support but at least they have it in writing as to why their mobile devision is losing money.


View post
Exactly, asus is now looking like a tier 3 brand, considering customer support and and quality control in S/W and H/W engineering. Pathetic experience.

ARP_ASUS
Community Legend II
Hi shreyashshah16,
Few things:
Airtel VoWifi is still under testing, I understand the delay here but rest assured it should arrive anytime.
Android update is under evaluation, Security updates are provided as and when ready and is not long lost.
Random reboots if you see you need to visit service center for it as its a known issue
For Video calling App Bluetooth issue frankly on my device and on many ROG Phone 2 users which I tested on, haven't found this issue. Service center visit will help your most issue at once.

Melqui
Zen Master I
No VoLTE in Brazil!