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how did my phone die

deadbmx99
Star II
Please tell us some basic information before asking for help:
Model Name: rog2 12/1024 tencent
Firmware Version: last
Rooted or not: no
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):

I bought my phone in June 2020, I didn’t know about the differences between tencet and global versions but as it turned out my version had all the functions of the global version.
I had a 20 band, 3.0 memory and so on (cooler, 30 watt charger)
let's get to the point
the phone had a charge of 50% and was not connected to a charger
I played 5 minutes in the pubg(phone was cold), the screen froze and a squeak began to go from the upper speaker
then I turned off the phone and since then it hasn't turned on again
$ 900 spent .... of course there is no guarantee, and the service center in Moscow sent me to the ass
8 REPLIES 8

ronald1985
Community Legend I
deadbmx99

https://zentalk.asus.com/en/discussion/comment/109374#Comment_109374

Yes, first i try this, then laptop, twinview dock 2

Nothing


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Then service centre is the only thing I can suggest, though you may want to wait for someone here to help you further?
While this seems strange, you can try to forcefully shutting down the phone by holding the volume down and power button for a few seconds. With out being able to see if it switches off, try and see if it turns on afterwards.

deadbmx99
Star II
ronald1985

https://zentalk.asus.com/en/discussion/comment/109451#Comment_109451

Then service centre is the only thing I can suggest, though you may want to wait for someone here to help you further?

While this seems strange, you can try to forcefully shutting down the phone by holding the volume down and power button for a few seconds. With out being able to see if it switches off, try and see if it turns on afterwards.


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No warranty, motherbord price 80% cost phone

ronald1985
Community Legend I
deadbmx99

https://zentalk.asus.com/en/discussion/comment/109488#Comment_109488

No warranty, motherbord price 80% cost phone


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Why do you think you don't have warranty? You only had the phone since June too. So the phone should be in warranty.
Like I said, I can't help you further on this. Sorry about that,

Not applicable
deadbmx99

https://zentalk.asus.com/en/discussion/comment/109488#Comment_109488

No warranty, motherbord price 80% cost phone


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Yep, tencent version converted to global rom will void the warranty. Feeling sad for you.