This widget could not be displayed.
This widget could not be displayed.
cancel
Showing results for 
Search instead for 
Did you mean: 

High temperature / CPU usage / battery drain on 2009.47

jasonwch
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
Temperature goes high
Battery drain quickly
"Android System" also taking all battery usage from Battery page
What I observed:
From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?

266 REPLIES 266

Melqui
Zen Master I
Downgraded to WW-17.0240.2007.27 and bug 100% solved here, after app installs CPU returns to 826MHz normally, so its bug of latest Asus update (related to apk installs, when some Asus process tries to detect new app and crash).
S9+ don't manifest this bug here, even with september security patch.

Vamp
Zen Master I
Osmak

This phone is a big joke...they push updates without testing and then blame others for issue...

heating issue ? It's google play not us

Pubg 90 fps ? It's Tencent not us

Red tint? It's amoled not us

This company is a joke and never buy asus phones again...it's been 9 months and my power button already lost its click sound and it's damaged, screen oleophobic coating worn out,

LOL


View post
Did you get your power button fixed? If not please visit service center and get it fixed before warranty runs out...
Screen oleophobic coating is subjective as it can be worn out by many things like heat, friction, etc. You can't blame anyone for this...

Yit_Khai
Star I
Melqui

Downgraded to WW-17.0240.2007.27 and bug 100% solved here, after app installs CPU returns to 826MHz normally, so its bug of latest Asus update (related to apk installs, when some Asus process tries to detect new app and crash).

S9+ don't manifest this bug here, even with september security patch.


View post
Hi could you share how we can downgrade the firmware to the previous one? Thanks. This update killed my phone's battery...

Not applicable
Yit Khai

https://zentalk.asus.com/en/discussion/comment/117931#Comment_117931

Hi could you share how we can downgrade the firmware to the previous one? Thanks. This update killed my phone's battery...


View post
Check out my post in this forum named "A10 TO A9 downgrade".

Melqui
Zen Master I
Yit Khai

https://zentalk.asus.com/en/discussion/comment/117931#Comment_117931

Hi could you share how we can downgrade the firmware to the previous one? Thanks. This update killed my phone's battery...


View post
there is a topic here explaining how to downgrade to Android 9, and after, upgrade to other A10 firmware, download in official Asus site.