Headphones not working when incall/voice chat

[Virtuous]

While I'm calling someone the headphones don't work(3.5 headphone jack) it's on the speaker instead of my headphones.

[deeppaul589]

Virtuous

While I'm calling someone the headphones don't work(3.5 headphone jack) it's on the speaker instead of my headphones.

Headphones not working when incall/voice chat

Please make a video of this issue

[Anders_ASUS]

Virtuous

While I'm calling someone the headphones don't work(3.5 headphone jack) it's on the speaker instead of my headphones.

Headphones not working when incall/voice chat

I have sent you a private message (envelope icon in top right corner)

[PrinceTurk]

I also have the microphone problem with the headphones but I don't know if it comes from the Call of duty game. sometimes I hear loud and sometimes less loud

[XiiSharkz]

@Anders_ASUS hello sir , I have a similar problem with my device . When I used 3.5mm port on aero cooler , sound are ok but the microphone aren't. If I use the normal phone 3.5mm port , the mic work perfectly, do you think this is because the bug or the fans ?