[Fixed] Asus Rog Phone II couldn't record any video

[ravinrith23]

Everytime i try to take a video or slow motion or motion tracking, its always say" error video recording failed ". Im using asus rog phone ii with the latest version of anroid 9.

[avcayetano]

yes it is.. tencent version with ww firmware 12gb ram/512 rom... the box was sealed when it came so i doubt if there were modifications made. both cameras failed to record video, other camera mode works fine except the video recording. I'm not eager to do factory reset, maybe it will be fixed after the new update arrive for my serial number... still waiting for it to be pushed. the manual update also fails tried saving the new fw in the root directory but it says update failed..

[CH_ASUS]

Are you able to post your current firmware number and model name of the device?
Thanks

We will pass it back to our RD.

[joseph]

I have the same problem!!

[avcayetano]

Model: ASUS_I001DB, ZS660KL-1A004CN

Thanks.. ?

[CH_ASUS]

joseph

I have the same problem!!

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Do you also have Tencent Chinese version? And if so, which configuration? Are you also able to pass us your modelname + firmware number (just like above)?