Display Red tint issue on my Rog 2

[ag_954gupta]

I recently received the Rog 2 Indian unit, and while tinkering with the brightness I found something weird, that is if I set the brightness from 0-50% the dark grey Colors (like the ones used in google apps for dark mode, and the dark grey color used in the notification bar of the Rog if the system theme is set to dark)
The dark grey Colors at lower brightness (i.e from 0-50%) seems to be reddish.
Below I have attached two pics, take of the Rog 2.

The app used was inshorts (in its dark mode) the one with dark grey color is the real color of the app seen above 50% brightness and the other reddish tint is seen from 0% brightness.
P.s it's not the wallpaper or any specific app it happens with any wallpaper, any app which uses the dark grey color(like google photos, Goole play store dark etc.)  and it can be seen at lower brightness. The thing was very hard to click on camera but I still clicked it.

It's something similar to the S8 red tint and the pixel blue tint.
Yes, in the Rog telegram group I did find another person who has the same issue and hence it seems like a fault from Asus.
Also I tried reaching Asus but as usual they aren't replying.

[anshumjain635]

my device is not arrived i have 4~5 days more of any of you can go and check the problem is software or hardware it will really be helpful as i have still time to cancel my order services giy assured me its an software problem and the already solved it in 2 device

[LP_ASUS]

abhishekgondkar

I am also facing this issue on lower brightness.

@LP_ASUS I saw your reply that if this is a deal breaker then we should get it checked or return the device, but if this is a issue that most of us are facing (including you as well), can you update with root cause and let us know if this is a hardware or software issue and what are the probable solutions for it rather than just getting it checked or returning the device?

We love the device, but that does not mean you can imply "take it or leave it".

Do let us know root cause of the issue, log a bug, or let us know if this is an additional feature that you have given to us.

PS - I agree with @ag.954gupta, that the screen brightness is too high even on 0% brightness and IMO low on 100% brightness.

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All ASUS products undergo intensive quality control, testing and inspections. The factory tries its best to make sure every product is perfect.
This is most likely panel behavior. One possible solution given by R&D if you are concerned about panel quality was to adjust settings in Splendid. (Setting>Display>Splendid)

[RAIDEN_]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/21728#Comment_21728

All ASUS products undergo intensive quality control, testing and inspections. The factory tries its best to make sure every product is perfect.

This is most likely panel behavior. One possible solution given by R&D if you are concerned about panel quality was to adjust settings in Splendid. (Setting>Display>Splendid)

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Spendid where ?

[LP_ASUS]

RAIDEN™

https://zentalk.asus.com/en/discussion/comment/21797#Comment_21797

Spendid where ?

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You're in Splendid. I wasn't able to minimize the effect on my device, but adjusting color temperature and saturation may benefit some users.

[RAIDEN_]

LP_ASUS

https://zentalk.asus.com/en/discussion/comment/21798#Comment_21798

You're in Splendid. I wasn't able to minimize the effect on my device, but adjusting color temperature and saturation may benefit some users.

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Well even on splendid the issue still persisit !! So they need to push an ota with the fix