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Data usage bug!? Dual sim in rog phone 2 (ZS660KL - WW Version)

j0p3s
Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Guys i'm having an issue! Got a DATA plan for 100Gb but i turned data limits toggle on here:
BUT the issue is that i have 2 Sim Cards in my rog phone 2!

If i choose the SIM 1, the phone says there is no data, even though the toggle is on.

If i change internet for SIM 2 (CALLS SIM), all works normally and the limit is bypassed!

Any ideas how to fix this?

F*cking anoying because i was able to reset the limit in Android 9 but in Android 10 i can only raise the limit without ANY EFFECT!

Thanks
If anyone has any ideas how to fix it let me know
Else i'm formatting my Phone because i need DATA daily 😐
index.jpg
Have 2 Sim CARDs!
Slot 1 is a DATA CARD for INTERNET only with a data plan of 100Gb per month!
Slot 2 is a SIM used for calls and the rest.
Using Android 10 latest firmware WW-17.0240.2009.49
All stock and not rooted! Didn't unblock the bootloader
2 REPLIES 2

Anders_ASUS
Hall of Fame III
j0p3s

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Guys i'm having an issue! Got a DATA plan for 100Gb but i turned data limits toggle on here:

BUT the issue is that i have 2 Sim Cards in my rog phone 2!

If i choose the SIM 1, the phone says there is no data, even though the toggle is on.

If i change internet for SIM 2 (CALLS SIM), all works normally and the limit is bypassed!

Any ideas how to fix this?

F*cking anoying because i was able to reset the limit in Android 9 but in Android 10 i can only raise the limit without ANY EFFECT!

Thanks

If anyone has any ideas how to fix it let me know

Else i'm formatting my Phone because i need DATA daily 😐

index.jpg

Have 2 Sim CARDs!

Slot 1 is a DATA CARD for INTERNET only with a data plan of 100Gb per month!

Slot 2 is a SIM used for calls and the rest.

Using Android 10 latest firmware WW-17.0240.2009.49

All stock and not rooted! Didn't unblock the bootloader


Data usage bug!? Dual sim in rog phone 2 (ZS660KL - WW Version)
Can you please make a screen recording where you show all settings?
That way I can see if you've done something wrong. I need to see everything for both SIM cards in the Mobile network & SIM card menus

j0p3s
Star II
Had this issue since day 1 and today Vodafone fixed. It was a issue on their side. Not a software issue