Cannot upgrade firmware

[yzlisme]

ROG phone 2
Firmware Version: WW_16.0631.1910.35_0
Rooted or not: No
Recently replace motherboard. Used firmware from ROG phone 2 website, tried every WW version from android 9 oldest available to latest available. Whenever restart and prompted to update, click it and it shows "System Update Failed" without any extra explanation. Here's my fingerprint, both bootimage and vendor both WW. Anyone can help?

[yzlisme]

@ARP_ASUS Hi, can I request your help on this? Maybe logging my phone or have other way to upgrade the phone.

[ronald1985]

yzlisme

@ARP_ASUS Hi, can I request your help on this? Maybe logging my phone or have other way to upgrade the phone.

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Have you tried upgrading one version at a time?
The above screenshots makes it look like the phone has been tampered with i.e. rooted because if I compare against my phone, I don't get the same.

[yzlisme]

ronald1985

https://zentalk.asus.com/en/discussion/comment/185520#Comment_185520

Have you tried upgrading one version at a time?

The above screenshots makes it look like the phone has been tampered with i.e. rooted because if I compare against my phone, I don't get the same.

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@ronald1985 Yes I tried upgrade to next version of .35 doesn't work. And no my phone is not rooted, you mentioned comparison don't get the same but what exactly is different? Can you posted a screenshot of yours?

[ronald1985]

yzlisme

https://zentalk.asus.com/en/discussion/comment/185573#Comment_185573

@ronald1985 Yes I tried upgrade to next version of .35 doesn't work. And no my phone is not rooted, you mentioned comparison don't get the same but what exactly is different? Can you posted a screenshot of yours?

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Well I can't find the above screen anywhere on the app for example like boot count.