Can't even record a gaming video on best gaming phone!

[roxy333]

As a gaming phone, our device has this irritating glitch. When using a wired earphone, I repeat a wired earphone, when we record the internal sound, the sound delays while playing. Like if I record while playing PUBG, I have sound delay in game. It is a delay of 1 sec. As soon as I stop recording, delay disappears and when I watch the recorded video, that is also perfect, no delay there. I was on amdroid pie and I expected that this issue will be fixed in a10 but no. Last day I upgraded to A10 stable but the irritating issue is still there. As a gaming phone, mechanism of game recording is extremely important. Again it is independent of earphone. No matter if we use wireless or wired one or even without earphone, of we record gameplay, we experience delay due to which gaming while recording is merely impossible.
Asus has given us so many options as a gaming phone but if they cant even fix a silly issue like that... Then they should stop boasting things like "worshipped by gamers and bla bla."
And then ASUS support will come here and tell me to use 3rd party recording apps. Is this is really the kind of support that you provide us here? To use 3rd party apps.
A very good way of saying "we can't".
Even a $200 can do that perfectly.
Asus you are constantly failing as a good software provider. Keep it up.
Issue has been reported already here for months and months ago and still they are working on it or I would rather say they are suggesting us to use 3rd party apps.

In the launch even before comparing your devices to all the high end devices and saying that we can do what they can't and bla bla, I'd rather suggest you to focus on basics ASUS.
A good screen recorder is a basic thing for a gaming smartphone.
I request you to please work on this one. This used to work perfectly before. Please help asus. If you can't then who else would?
If so many people are reporting the issue, then it is a major problem.

Thank you

[#2]

ronald1985

https://zentalk.asus.com/en/discussion/comment/94452#Comment_94452

To original poster (@roxy333)

--- Previously, I have posted:

Thanks! I am on the 12GB version and not facing the issue. I am on the latest version of the firmware.

You already tried factory reset, and if you haven't done so already, install only the game you're playing and see if you face the same issue? This means nothing else including launchers and any apps you install. We can investigate from here.

--- Next step

I think we can do more investigation on this, so as per my previous post, do let me know what you have installed so at the very least I can reproduce the issue to proof that it is a software issue (or anyone with a 12GB RAM version).

Look to hearing from you!

View post

If somehow you manage to replicate the audio delay bug and fix it then only suggest people the fix. You are not helping or doing investigation. Go get some knowledge about the same and maybe you can suggest some actual fix instead of repeating "factory reset, i'm not facing issue because i am so rich i bought 12gb variant of the phone, i dont have the issue and i dont think asus will help you" just chill and think about your life mate. Wasting time here of others and your time is completely shitty thing to do. May god give you some blessing. Amen

[ronald1985]

@Akash Gupta -
You need to think it the other way round.
If a person who doesn't have the issue and that person is able to get the issue with the steps to get it, surely that would benefit you with a stronger case? I'm not an expert, I am not denying that, but I am from a technical background.
(Sorry, I don't go to low levels to talk about people's lifes - I am lifeless 🤣)

[#4]

ronald1985

@Akash Gupta -

You need to think it the other way round.

If a person who doesn't have the issue and that person is able to get the issue with the steps to get it, surely that would benefit you with a stronger case? I'm not an expert, I am not denying that, but I am from a technical background.

(Sorry, I don't go to low levels to talk about people's lifes - I am lifeless 🤣)

View post

Lol maybe just shut up in some cases where you dont know anything and see if a knowledgeable person reply??? Maybe they might know the real fix instead of you whining that it cant be fixed and annoying people. Techinical background doesnt mean you need to get your nose in matters that are not even related to you. If you are not facing issues and dont know possible fixes just shut your face and stop annoying people ok? Also lastly if you are not having the issue then stop saying it cannot be fixed because you are not having the issue we are facing. You are very annoying. I hope the mods add a feature to block a user so i dont see these unreasonable shittt responses from people like you.

[ronald1985]

@Akash Gupta - you can ignore me by clicking on my name and then clicking on the blue person icon top right hand corner, then choose "Ignore".
or you can simply go here:
ZenTalkType in my name and click on "OK" once done.
You will see my name when I post, but my name will be transparent and no message will appear.

[#6]

Now that was helpful thanks