Burn-in warranty

[erbeanlozarito]

Please tell us some basic information before asking for help:
Model Name: zs660kl
Firmware Version:
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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I just wanted to know if burn-in is covered on the warranty as I have only had this phone for 2 months and I can see a burn-in, I always used the phone on the lowest brightness with dark mode always on. I am very disappointed.

[erbeanlozarito]

@Anders_ASUS please help

[ronald1985]

erbeanlozarito

@Anders_ASUS please help

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If you do a search on the forum, you will see it has been clarified for you. I have attached a link for you to see 🙂

aabs22

Hi All,

So I have been using the ROG Phone 2 for a while now and started noticing the Screen Burn-In which is disappointing.

I know this issue is common among AMOLED displays but this is the first phone that I actually noticed this issue, Have been using Oneplus and Samsung Note series of phones before with AMOLED displays. I was hoping for a phone that is desgined specifically for long hours Gaming sessions should have been worked on somehow to mitigate or minimize this. 😞

Anyway, was just hoping if this will be covered under warranty or am I going to be stuck with this FOREVER.

Thanks in advance!

ROG Phone 2 Screen Burn In - Clarification Required.