biggest mistake of buying this phone

[shubham1996]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
why the large numbers of people facing the switch off issue in Rog 2 while charging (including me)?
I don't think it's a hardware issue because
1. it's happening with me after 13 month later
2. almost every third topic in zentalk community is about Rog 2 switch off issue
I'm not expecting any fix from asus because my phone is out of warranty and asus developer team just moving ahead without fixing their bugs on previous generation phones.

[akkashsaini]

Money all they need loyal and old customer who's that policy 🤣

[akkashsaini]

Try hard reset it works for some phones

[dayakarch14]

i am having ghost touch issue too from last 2 updates, They dont fix. Software support is making the brand not preferable anymore.

[ARP_ASUS]

Hi,
Its a known issue and you need to visit the service center. You can try factory reset once before visiting to check if it fixes. Kindly visit the nearest service center:

Find service locations - India | Official Support | ASUS India
As your phone is out of warranty, the service team will help to provide best possible support here.