03-10-2020 03:33 PM
03-11-2020 05:58 AM
willson.fangIt's the first time I've heard of it. Your phones are most probably from the same production batch so there might be more since you were both affected by this. Anyway, please contact your local support for warranty.I bought two of the 1TB Versions of this phone since my friend wanted one, this was roughly 2 months ago
He contacted me yesterday and said that the volume button stopped being "clicky" so its hard to press and asked me about the warranty on it.
I thought it was a once off issue, but not even 24hours later mine got the same issue where the volume button is a lot harder to press and no longer clicks, almost like its stuck - if you've ever owned a mechanical keyboard key and accidentally got something sticky on it, the keys no longer click and gets really hard to press, but in this case literally nothing happened between my friend mentioning it and I getting the issue.
Is this a common issue with this phone? and will sending it in for repairs actually make it last longer then 2months?
Asus ROG Phone 2 - Volume Button Issue
03-11-2020 12:46 PM
willson.fangI bought two of the 1TB Versions of this phone since my friend wanted one, this was roughly 2 months ago
He contacted me yesterday and said that the volume button stopped being "clicky" so its hard to press and asked me about the warranty on it.
I thought it was a once off issue, but not even 24hours later mine got the same issue where the volume button is a lot harder to press and no longer clicks, almost like its stuck - if you've ever owned a mechanical keyboard key and accidentally got something sticky on it, the keys no longer click and gets really hard to press, but in this case literally nothing happened between my friend mentioning it and I getting the issue.
Is this a common issue with this phone? and will sending it in for repairs actually make it last longer then 2months?
Asus ROG Phone 2 - Volume Button Issue
Anders_ASUSOn my phone also same problemhttps://zentalk.asus.com/en/discussion/17667/asus-rog-phone-2-volume-button-issue
It's the first time I've heard of it. Your phones are most probably from the same production batch so there might be more since you were both affected by this. Anyway, please contact your local support for warranty.
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03-11-2020 12:47 PM
03-11-2020 12:48 PM
willson.fangI have 128 gb indian varient phoneI bought two of the 1TB Versions of this phone since my friend wanted one, this was roughly 2 months ago
He contacted me yesterday and said that the volume button stopped being "clicky" so its hard to press and asked me about the warranty on it.
I thought it was a once off issue, but not even 24hours later mine got the same issue where the volume button is a lot harder to press and no longer clicks, almost like its stuck - if you've ever owned a mechanical keyboard key and accidentally got something sticky on it, the keys no longer click and gets really hard to press, but in this case literally nothing happened between my friend mentioning it and I getting the issue.
Is this a common issue with this phone? and will sending it in for repairs actually make it last longer then 2months?
Asus ROG Phone 2 - Volume Button Issue