Asus Rog phone 2 Android 10 issues

[akashvarshney00]

There are a lot of things that changed my phone's experience after the A10 update.
1. The phone now overheats while charging using the 30 Watt adapter as well as 18 Watt adapter.
2. Gaming performance reduced a lot specifically Pubg where frame drops and desync is now. Becoming a normal behaviour, checked the wifi and it's stable. The phone overheats while keeping the graphic settings to High, anti- aliasing also was disabled.
3. Ran Geekbench score after updating to A10 and see my score, you will be shocked and it even lists below One plus 6.
I am reporting these issues within not even a week of upgrade but this is important to report as this phone is still with a lot of bugs after updating to Android 10

[ejvtan]

ankeshanand3

After so many posts, this is the post where I found someone spoke about the phone lagging during gaming. It's lagging like hell and there are a lot of frame drops and the screen freezes for a mini second or so. Since its a gaming phone officially they should have made sure that popular high end games are working fine. There are a few minor glitches as well which has been already mentioned. Hope we get an update soon to fix this glitches. Till then can anyone suggest any efficient verified solution? Should I roll it back to A9 or should I factory reset the phone?

View post

Did you wipe your data or factory reset in recovery mode after updating to A10? You might want to try pratiksonihbk's suggestion first before a factory reset.

[Anders_ASUS]

ejvtan

https://zentalk.asus.com/en/discussion/comment/51725#Comment_51725

I didn't feel a slight difference on the performance of the phone (using it as a work phone for emails, reviews of documents, meetings and such) though I haven't tried playing any games yet. Will update you if I have some time for this.

The noticable issue is that I have is that the phone overheats when charging whether downgrading to A9 and updating it again to A10.

I tried the follwing fixes:

1. Downgrading to A9 using the firmware in Asus site and factory resetting the phone.

2. Manually upgrading to A10 using the firmware in the Asus siteand factory resetting the phone.

ROG 2 will shut down using 5v 2a chargers, 18w charger and 30w charger. Any other would be fine but charging will take a longer time.

View post

Is it very hot in your room? Could be that your hardware is damaged. Please visit a service center as soon as the lock down has been lifted

[ejvtan]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/51803#Comment_51803

Is it very hot in your room? Could be that your hardware is damaged. Please visit a service center as soon as the lock down has been lifted

View post

Nope, my room is not that hot. Though I already noted that this is not an isolated case as others are having the same issue as me.

[ejvtan]

Anders_ASUS

https://zentalk.asus.com/en/discussion/comment/51803#Comment_51803

Is it very hot in your room? Could be that your hardware is damaged. Please visit a service center as soon as the lock down has been lifted

View post

The charging issue has been prevalent here in the Philippines. Seems like there are many people in the ASUS PH Group that are already complaining with this issue.
Have tested one game in COD, performance seems fine with me though I'm only running at 60 fps.

[uri13]

Akshay Sharma

There are many positive updates with A10 obviously but I'm facing some serious problems which was not there in A9 and because of which I made the decision of buying rog phone 2. The problems I'm facing in A10 are :

1. Battery drain issue - my phone used to last 2 days with normal usage while on A9 but now in A10 it lasts hardly 1 day with same usage (very disappointing even after having 6k mah battery)

2. Face id unlock was way better and smoother even in low light conditions that I used to flaunt, it has been degraded now.

3. Gaming performance reduced, doesn't feel like 120 fps, though it feels better in home screen and app menu, but while in games, it sucks.

4. Overheating issues.

I request rog and asus team to kindly help us solve these problems asap with another update so that we can continue our trust on rog phones.

Thank you. Regards

Akshay Sharma (ROG PHONE 2 USER)

View post

I have the same problems than OP and than you, and dezens of more people here.
Please, how to report to Asus? I'm downgrading to A9 if I find the option to activate the A10 gestures on there.