ASUS ROG Phone 2 - AeroActive Cooler II sound issues

[Lulleh]

Hello, I've encountered a problem with the AeroActive Cooler II while playing games. If I have my headset plugged into the 3.5 jack of the Cooler and unmute (default is muted) my microphone when playing (PUBGM & CODM), the sound output changes to the phone speakers instead of the headphones. Any idea?

Thanks in advance.

[Lulleh]

Just tried discord while having the headphones plugged into the AeroCooler, works as it should. Will try WhatsApp tomorrow.

[Lulleh]

I tried Shadowgun Legends today, the problem is NOT there. Only PUBGM and CODM.

[Anders_ASUS]

Please reply my PM with a log and maybe I can find out why this is happening to some users. Thanks!

[PeterusMun]

I have the same problem too.