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Any news on ROG 2 updates?

nationkid
Rising Star II
This is a plead now. Any communication about updates would be great mods.

I understand you can't obtain direct comfirmation but I would be reassured even if the chances of software support ended now rather than having us hanging on for a small one.

There has been no commication about delays or anything and ROG 2's "2 year" support ends in less than 3 months.

I really am begging you for something. I spent £880 on this phone yet I now have begun slowly moving back to my old Sony Xperia XZ premium because of the lack of software support and features.

91 REPLIES 91

Yuran
Rising Star I
Vamp

https://zentalk.asus.com/en/discussion/comment/160800#Comment_160800

Hi, I'm not attaching ss again but still my fps was slightly above 90 and system up time was 147hr.

Sorry mate but there is something running in the background which is interrupting your user experience.

Please look into your cpu usage in armoury crate Console, with everything else cleared from the recent.

If your CPU usage after 1-2 seconds does not go to 826MHz and stay stable at 826MHz without you touching anything, it will confirm that there is something in the background which is consuming CPU.

Also please check the temp, GPU usage and the ram with first after the restart and second time when your system starts lagging.


View post
Hello Vamp. Thank you for coming back to me. Well i resetted the phone a couple of days ago and did not install anything, phone at the moment only has the preloaded apps. I am just using it for some internet browser surfing and thats it. Phone is already starting to lag, to drop fps. I have tried Android 9 for a month and this never happened, phone was fast and snappy. I have the 12GB / 1 TB storage. The phone lags, drops fps, horrible experience at any refresh rate.
Do not know what to do. Maybe send it out to warranty?
Thanks

Vamp
Zen Master I
Yuran

https://zentalk.asus.com/en/discussion/comment/161010#Comment_161010

Hello Vamp. Thank you for coming back to me. Well i resetted the phone a couple of days ago and did not install anything, phone at the moment only has the preloaded apps. I am just using it for some internet browser surfing and thats it. Phone is already starting to lag, to drop fps. I have tried Android 9 for a month and this never happened, phone was fast and snappy. I have the 12GB / 1 TB storage. The phone lags, drops fps, horrible experience at any refresh rate.

Do not know what to do. Maybe send it out to warranty?

Thanks


View post
If your device is currently in warrenty so I would suggest to reach out to the service center otherwise don't bother sending to service center and hope that Asus address the issue of yours or some custom rom gets better than Asus' current software.

Freddetj
Star III
I can confirm that after the latest update I also share the problems that Yuran has.
After one day without rebooting the fps starts going bananas. With 120 set i start getting lag and stutters. Checked Vsynctester.com and it says 60! If i just turn the screen off and on it will show the correct 120. BUT if you just scroll a little bit or pull down the notification bar the fps dips dramatically! Look at these screenshots first taken with 120 set and second with 90 set:
screenshot-20210401-203254413.jpg
screenshot-20210401-203323558.jpg
This is not how it was before latest update and the lagging makes scrolling while browsing feel like my old iPhone 3gs... Reboot and all goes back to normal for about a day.
This is pure software bug. Hardware doesn't magically break from laying in bed and pressing the update button...
ASUS? ANY INPUT?

Freddetj
Star III
Update on the fps problem.
By force closing my browsers (tried two with the same behavior) it sort of "releases" itself and the smoothness returns instantly. So it seems like my browsers are somehow not working as well with the new update as it did before. Doesn't show any memory hogging etc, so hard to debug on the user end...
For now I can live with just killing and restarting the browser instead of having to reboot the phone. Something a little strange is going on either way...

Yuran
Rising Star I
Thanks for the input guys! Well I have been experiencing this issue since the 1st version of Android 10. On Android 9 it never happened so yeah this is clearly a software bug and Asus refuses to acknowledge.