90% Defective units

[#1]

In past 8 months, i've been seeing posts related to shut down and charging issues. Those customers were asked to go to service center. 70% of posts in this entire forum were made regarding the same issue and they all have hardware problems?? Instead of helping us asus is just sending us to service center then what's the point of having this forum??? Fanboys or "wannabe mods" just prented to be mods and reply on their behalf when they dont even work for asus and they dont even have idea of our issue. More over, all that mods have done in this forum is take logs, send service center or it will be fixed but ITS NEVER FIXED!!!! The screen recorder for gods sake is still having audio delay issues and asus has done shit in past 2 updates to fix it. No updates regarding the fix of this delay and new problem happens. People are unable to use their phone and not some but 70% of posts are related to serious issues like charging and shut off issues!

Mods if you don't fix these serious bugs in this fota then i will make sure no one in my city use asus phone series and i am serious about this. I will crack open asus so they cannot scam others like they scammed me and other people. If you call this "gaming phone" then i think i am better off with samsung or oneplus in this price range to play games.

[Anilkumar]

One more thing we can do large amount of commenting on vedio of famous gadget YouTuber about this.

[mr_strange]

Akash Gupta

In past 8 months, i've been seeing posts related to shut down and charging issues. Those customers were asked to go to service center. 70% of posts in this entire forum were made regarding the same issue and they all have hardware problems?? Instead of helping us asus is just sending us to service center then what's the point of having this forum??? Fanboys or "wannabe mods" just prented to be mods and reply on their behalf when they dont even work for asus and they dont even have idea of our issue. More over, all that mods have done in this forum is take logs, send service center or it will be fixed but ITS NEVER FIXED!!!! The screen recorder for gods sake is still having audio delay issues and asus has done shit in past 2 updates to fix it. No updates regarding the fix of this delay and new problem happens. People are unable to use their phone and not some but 70% of posts are related to serious issues like charging and shut off issues!

Mods if you don't fix these serious bugs in this fota then i will make sure no one in my city use asus phone series and i am serious about this. I will crack open asus so they cannot scam others like they scammed me and other people. If you call this "gaming phone" then i think i am better off with samsung or oneplus in this price range to play games.

90% Defective units

Akash Gupta

In past 8 months, i've been seeing posts related to shut down and charging issues. Those customers were asked to go to service center. 70% of posts in this entire forum were made regarding the same issue and they all have hardware problems?? Instead of helping us asus is just sending us to service center then what's the point of having this forum??? Fanboys or "wannabe mods" just prented to be mods and reply on their behalf when they dont even work for asus and they dont even have idea of our issue. More over, all that mods have done in this forum is take logs, send service center or it will be fixed but ITS NEVER FIXED!!!! The screen recorder for gods sake is still having audio delay issues and asus has done shit in past 2 updates to fix it. No updates regarding the fix of this delay and new problem happens. People are unable to use their phone and not some but 70% of posts are related to serious issues like charging and shut off issues!

Mods if you don't fix these serious bugs in this fota then i will make sure no one in my city use asus phone series and i am serious about this. I will crack open asus so they cannot scam others like they scammed me and other people. If you call this "gaming phone" then i think i am better off with samsung or oneplus in this price range to play games.

90% Defective units

One of the wannabe mod is @ronald1985

[mayurkothiya12]

Agreed bro same issues iam facing and they haven't clear anything about screen burning issues

[mandalkunal5555]

I'd suggest leaving true and honest comments about all the issues and bugs these phones have, on all Asus Rog unboxing videos on YouTube. This device has sub-par hardware and software optimization is pathetic.

[ARP_ASUS]

Hi @Akash Gupta,
Thank you for your feedback.
Let me clear few points for you:
If you have been on the forums apart from Zentalk. Forum is a place where people come to post issues and share their experience. Most of the users are here to report issues that's why you may find those issues reported by users.
Mods are ASUS Employees, there will be some users who love and know the process of a forum and create a helpful environment for users. Forum is a place to share experience and help one another
For some users a phone is their everything so we ask them to visit service center so that their issues are fixed and they are assisted better. No one wants to sit and wait as updates can take time and a single update can't address everything.
We care for our customers and help everyone with priority. Thanks to you to be a part of this forum and sharing your experience which makes ASUS ROG Community better.