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Rog Phone 9 Pro keeps rebooting

Rako1986
Visitor

My Brand new Rog Phone 9 Pro keeps rebooting. It's not hot and many times its when I'm not usind the phone. 

 

Is this a error in the Android 15 that needs to be fixed or is it the phone that has a fault in the hardware so I need to send it in again?

2 REPLIES 2

Mattias_ASUS
Moderator
Moderator

Hi @Rako1986 

This is very odd, it could be that maybe an app is producing the issue, have you tried doing a complete factory reset of the phone?

I did a factory reset to day and bow its seems to work. I think what went wrong was the backup by cable where i said yes to restore all apps and settings from my old Samsung. So i did a setup without backup this time and I thinks that was right thing to do.