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Keyboard Microsoft Swiftkey Bugged

Agustinp
Star III

Hello, I restarted the phone and when I want to unlock it, it asks me for the password (since the fingerprint is not possible) but for some reason the keyboard loads incorrectly and I cannot press the "enter" key, the keyboard appears in a different color at the bottom (see attached image) Please, I need to resolve this urgently!!.

The keyboard I use is the Microsoft Swiftkey

Edit:  I was able to solve it by connecting the Tessen mobile controller, but please fix it. I can't depend on that controller if I have to restart my phone for some reason.

I have the Rog 9 Pro, software version: 35.1810.1810.326

3 REPLIES 3

Mattias_ASUS
Moderator
Moderator

Thank you for the information @Agustinp 
Could you please confirm you are in the 35.1810.1810.326 firmware version?

Hello Mattias, yes, here is an screenshot of my fimware. Sorry for the language, the texts are in Spanish (it's my native language)

Agustinp
Star III

I'm adding some information in case this is causing the bug. After installing it, the only thing I changed was the height of the keys. If you look at the photo attached, you'll see it's higher. When I restart the device, it looks like the photo I shared earlier. (I don't know if it's related, but I'm clarifying it in case you want to replicate it.)