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Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Some time ago I got the ROG Phone 5, great phone overall, but I wanted to connect a keyboard and mouse to play an RPG on a big screen.
My keyboard and mouse were detected without issues, but to my surprise I could not find the key mapping option that I had in the previous ROG phone models, and in my Lenovo duel.
I tried all my adapters and docking stations to see if maybe I will get it to work but unfortunately I had no luck. (And trust me I have a lot of those: 3 different models of dell docking stations, Lenovo dock, dell mobile adapters, Microsoft mobile adapters etc)
I started to look for a solution online, and found out that the key mapping is only available when I'm connecting the accessories through the original "Asus professional dock".
I searched everywhere and you can't even buy it, as it's discontinued - I couldn't even find a used one for sale!
So is there any way to unlock this function for other docks? Am I missing something here? It worked without issues on my previous ROG phones (there were dedicated docking station for those too, but it was not required as it worked with anything)
Will any other Asus dock allow me to use the key mapping function? Like the Asus Universal dock, SimPro Dock?
Is there any chance to contact someone from Asus to suggest a change in the software to allow third party docks to be used (or any other Asus docks that are actually available) - as it's really awfull to lock a function behind an accessory that I can't even buy!

Hall of Fame I
@Mattias_ASUS Is this going to come with the supposed last update or is ASUS gonna stay stubborn on this and borderline give the competition another reason to get purchased over the rog phones?

Rising Star II
Please support with the update. Shout out to the admins please help Please support with the update. Shout out to the admins please help

Rising Star II

Do you have a solution or thought on this matter, will there be an update? Is it very difficult to answer it? An over-the-top software update. You will lose a lot of customers. That's why I personally don't want to use any Asus brand products again.
admins I'm calling out your magic hear the voices of many users now