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Sim card not detected and phone keep reboot.

Edmund_CPN
Star II
Please tell us some basic information before asking for help:
Model Name: ROG Phone 3
Firmware Version: 31.0210.0210.243
Rooted or not: Not
Frequency of Occurrence: Very frequent
APP Name & APP Version (If your issue relates to the app): No related
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Tried my sim card on both sim card slots and the sim card is still not able to detect.
The sim card is working fine on my other phone.

2 REPLIES 2

keren_ASUS
Moderator
Moderator
Hi @Edmund CPN
We're so sorry for the inconvenience this has caused you. However, it's recommended that you reach out to a local ASUS service center about this issue if you have not done so already.
Thank you!

ASUS_Bot
Rising Star II
Thread automatically closed due to inactivity. If the reported issue has not been resolved or you require further assistance from one of our moderators, please create a new thread and we will be with you shortly.