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White Noise when aux attached to port

benjaminfernand
Star II

There's a considerable amount of white noise heard when the volume is between 40%-60%

I'm on the latest firmware:- 34.1420.1420.407

This sound appears regardless of ANC ON/OFF

Audio wizard :- 13.3.0.22_240425

The headphones work perfectly on other devices. 

Headphones :- Alienware 520h, Sony CH720n

2 REPLIES 2

AlexH
Rising Star I

I hadn't updated my phone yet does it happens more after the update?

I don't think this issue was addressed in the 34.1420.1420.407 update,

Alot of people gave positive feedback on the heating issue and Air trigger performance improving,

This issue has no change.