05-18-2024 01:37 AM
I tried on the headphones "CH720N" and when playing music, there's constant white noise when the volume between 1-60, as soon as I put it between on higher frequencies the white noise disappears,
Pretty sure this is not a aux port issue as other earphones work perfectly well, and works well on high frequencies of the same model (Ch-720n)
When connecting the headphone (CH720n) on another phone like a samsung (through aux), the headphone works perfectly fine..
Any idea what could be the issue?
06-27-2024 06:31 AM
Hello @benjaminfernand
Regarding this issue the R&D team recommended visiting your closest Service Center so that they can look into it, as it does not seem to be software related.
https://www.asus.com/support/service-center-location/