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Serial number error

DanielIvanov
Star I

[Picture Deleted Due to Personal Information Leaking]

I tried to register my Rog phone And it tells me that the serial number is incorrect, I used copy paste and it still doesn't work, I went to the website but it also asks for the date of purchase, but I got the phone from a store Second hand, what could I do, 

4 REPLIES 4

Koudmaker
Rising Star II

Maybe because its second hand. I don't know there warranty policy.

Tito_Enzo
Star III

Could be that the phone was already registered before? That's why it doesn't allow you to re-register it. You may ask the official asus stores near you 

WillsDjack
Star II

it happened to me too, and I repeated it several times but after I checked in the app, it was already registered in my account

Falcon_ASUS
Moderator
Moderator

@DanielIvanov 
I have sent you a message, please check it.
Thank you.