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Rog 8 pro touch issue/ghost touch

MikoOgasawara
Star II

After the firmware update 34.1420.1420.327

The airtrigger and cooler button seems to respond well, but the patch introduce some touch lagging and some ghost touch. Sometimes my touch are registered a bit later. Sometimes the delay is too much. Sometimes when i type it is not consistent and doubles the letters. Also this have a big impact while playing codm, pubg, farlight and warzone mobile. Sometimes when i swipe for aiming and or looking around it does not respond to where I am swiping. And sometimes some ghost touch happens when im not moving forward but it moves on its own like 1-2 secs. It is so frustrating that all this happened ingame and die just because of this. Also this happens a lot when i use the cooler. I dont know if the aerocooler x is contributing to the problem im facing. 

Asus mods please respond and find a way to solve the issue on this patch. 

12 REPLIES 12

Mattias_ASUS
Moderator
Moderator

@MikoOgasawara  Is this happening with the cooler connected? Or without it?

Hi @Mattias_ASUS 

This happens mostly when the cooler is connected and when using the cooler buttons. But it happens also randomly-once ingame without the cooler but its different, this one is kinda ghost touch issue. But mostly without using the cooler it works fine. Just some small hiccups. The only problem is when playing games like warzone mobile you need to have the cooler to sustain cooling from heat.

Baltazar
Star II

@MikoOgasawara can you share me the direct link to the .387 update?