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Excessive heating

DanielIvanov
Star I

Hello, I have an asus rog phone 8 pro, has anyone had the back cover come off from overheating the phone?

3 REPLIES 3

kmcmurtrie
Rising Star I

Woah, no.  Send that in for a warranty replacement.

ASUS had a solid reputation for warranty fraud so photograph everything before you send it in.  Be prepared to protest charges.  You can find some guides for dealing with ASUS warranty fraud on YouTube.

Eqram_Slayerz
Star III

1000009304.jpg

 this is what i do , i find it a little bit cool not warm like before 

Mattias_ASUS
Moderator
Moderator

Hello @DanielIvanov 
Please reach out to your closest ASUS Service Center so that they can look into it.
https://www.asus.com/support/service-center-location/