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Back panel gap on the power button side

batman_india
Star II

Just noticed my back panel is loosening from the power button side. Phone is not overheating or the phone hasn't fell down.

I have seen similar issues with others online..

Does anyone have this issue?

I used my rog 3 for three years and it's doesn't have any issues.. rog 8 pro for six months starting physical issues.

 

12 REPLIES 12

HQSiang孤傲
Star III

Design problem, No matter what accessories are replaced, there will still be problems.

If you are having this kind of issues please reach out to your closest ASUS Service Center so that they can look into it.

I sent mine for a second repair because the back lifted again and there was dirt inside the cameras.  I was told it would be expedited repair or replace since the first repair was bad. 

My phone is stuck at Asus Service waiting for parts and Asus refuses to refund or replace.

Great service.