Asus ROG Phone 8 RESTARTING GLITCH! BOOTLOOP!

[Jay_ROG6]

My phone is on the latest firmware .325

Its stuck rebooting everytime i have WiFi and Mobile Data on. Once these two are on the phone stays rebooting. Once i turn them off the phone boots normally. I can't use internet at all on the phone if i turn any of them on the phone crashing on goes in a bootloop and keeps on rebooting! I just got this phone and i was so excited about it no im really aggravated. I spent a $1000 from Asus official website and got the US version so i have no issues but i ended up with a phone that i cannot use. Please help with this issue its urgent.

[Jay_ROG6]

So everyone is experiencing the same issue this is outrageous.

[Jay_ROG6]

@Mattias_ASUS can you please give us an update of what's going on?

[HellKnightHicks]

Proper Crisis management would be to let customers know they are aware of the issue and working to resolve it with a predicted time line.  

I contacted support earlier today.  The said they were aware.  But I don't know how true that is. Communications is vague and I had to prod to get that information. 

[Anonymous]

I did a factory reset on my phone, upon doing so the phone works correctly.  When navigating the phone to re-do all my apps and settings, I noticed a July 2023 Google play\ security path.  Since that was over a year old I decided to update it.  Once the Google play update finished, the phone began the boot loop again.  I completed another factory reset which reset the Google update to the 2023 version and the phone works again.    Hope this helps 

[Jay_ROG6]

Are we getting a fix for this or should we return our new called "flagship rog phone 8". It's been days now I didn't get no responses from anybody or any update from anyone helping us out with this issue.