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Air Trigger issues based on my observation

Star III

I have used every ROG phone as my main phone except ROG 5.

Like many people here I have had issues with the Air Triggers on my Rog Phone 8 Pro and I am also very disappointed in this year's iteration of ROG phone.

The triggers are difficult to actuate triggers, requiring more force compared to Rog 7, and also frequently Air triggers getting stuck mid game, often ruining the game.

I have noticed that when games get more intense and I am subconsciously pressing harder, the issues are more likely to happen, and I have noticed that when I apply even abit of twisting force to the phone's housing, the triggers will actuate unintentionally. The issue is alot worse when I am using the plastic phone case that come in the box. 

It doesnt help as well that the camera bump is in the way of my grip causing me to hold it in the way that makes the issue more likely to occur.

The main reason I believe to be the case is the poor engineering decision to use pressure actuated triggers rather than the capacitive ones in ROG 7 or earlier models. The plastic case as well as how users hold the phone and how hard we press is interfering with the triggers so much that when i press left trigger, the right trigger also reacts.

The hard plastic case in the box also seems to be clipping hard enough on the phone's housing that the sensor are sensing an input and gets stuck.

Currently in my case it seems like using it without a case or with a softer case like the devilcase seem to alleviate the issue (But doesnt fix it, triggers can still get stuck even without any case). I think the root cause is hardware design related and I am not sure how much all these software updates can fix the issue. Would be great if Asus can make it work, it really felt like I bought a gaming phone that is more unreliable than any other mainstream device and this is not a good look. 

Also my SW: 34.1420.1420.327

Please tell me that there is a way to fix it. I can live with the triggers being slightly harder to press, but it getting stuck and unintentionally release when I'm holding it is completely unacceptable




Rising Star I

I'm starting to be convinced that they can't fix it, if it was software, they would fix it like the Rog 7 ... I'm selling the phone, 1500 euros thrown out of the window


Star III

Bro it's from the switches being pressure switches instead of ultrasonic that and how the screen is pressed into the phone case if you put a lil bit of counter force on the screen X it'll show you why it's getting stuck found out when I was looking down at it playing call of duty with no case it'll activate randomly and get stuck the only way to fix this is to send a new phone with previous models triggers if not they are severely flawed 

Just put slight force and you'll see it'll activate it's too thin for pressure switches