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after the last software update, the screen started to move in games if both fingers are involved.

catrayzer
Star I

Today I updated the software to the latest version and the screen started walking in games, it's impossible to really aim. Please fix it as soon as possible or give advice on how to fix the problem, if any.

9 REPLIES 9

Mattias_ASUS
Moderator
Moderator

Hello @catrayzer 

Which game is this? And does it happen only in this game or others too?

Game: war thunder mobile, and I don't play the others to check, but I can try to install something and report back.

sifrajenny
Star I

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hooram
Star I

After updating the software to the latest version, an issue has arisen where the screen moves uncontrollably in games when both fingers are used, making aiming impossible. To resolve this, try adjusting touch sensitivity in the settings, recalibrating the touchscreen using a trusted app, or disabling gesture navigation as it might interfere with gameplay. Additionally, check for pending patches or updates, clear the game's cache, and reinstall the game to ensure compatibility. If the problem persists, consider rolling back the update if your device supports it or contact the game developer and device manufacturer for further assistance, providing details about your device model, software version, and game.

hooram
Star I

It sounds like a frustrating issue! Try checking your touch sensitivity settings or recalibrating the screen. If the problem persists, consider rolling back the update or reporting the bug to the support team for a quick fix.