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ROG phone 5 Ultimate, Right Air Trigger Issue,

caspercharm
Star I
Please tell us some basic information before asking for help:
Model Name: ASUS_I005D
Firmware Version: 31.0810.1226.114
Rooted or not: not
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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My phone is an Asus ROG phone 5 Ultimate version, I have an issue with the Right Air Trigger, it is not stable as it was before, may I know if this is a hardware issue or just a software issue?

Troubleshoot I've done so far below:
-Clear storage of the Armoury Crate,
-Remove the Tempered glass but the issue still persists,
-Update the software up to the latest firmware(31.0810.1226.114).

Please see the example video below, as you can see on the Slide settings, the circle sensor is intermittent and not smooth as my finger move by, please take note that my left and right fingers are clicking the air trigger at the same time, especially on the TAP Settings,



2 REPLIES 2

Mattias_ASUS
Moderator
Moderator
Hello!
This looks like it could be something else, I recommend you to check with your closest ASUS Service Center.
https://www.asus.com/support/service-center-location

ASUS_Bot
Rising Star II
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