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what's app crash after update

Star II

After updating the latest version of my Asus What's App I can't use it at all, how do I solve it?


Thank you for the response, hopefully it can be resolved as soon as possible

Star I

 the update xxx.0820.70 makes some app crashed, e.g whatsapp and bca mobile.. please fix it immediately.. thank you

Community Manager
Community Manager

Hi, we will fix this issue on next FOTA and sorry for causing your inconvenience. For short-term solution, please follow steps below to have a prompt solution.

1. Download the APK from either link 1 or link 2.

2. Install the APK (referring to the video "SOP for installation").

3. Reboot phone and check if issue resolved.

Thank you for the help

Thanks its very helpful i can use my WhatsApp like normal 👍🏾