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Rog 7 ultimate charging problem

thonglim92
Star II

First my battery was like 24% battery, then I using the original charger to charge my phone, about 5min the the phone light it up., it recharge my phone and the phone is still 24% battery, I was qurious why my phone charing for so long the battery was not charged. So I reconnected my phone with charger and observe, the super fast charging come out then charging from 24.01 until 25.00, the number on the top right corner of the battery icon still 24%, I just like wt? I restart my phone and charge it it work the battery finally charged. So before that there is a big update 2or 3days ago, is that have a problem with the update? Before update i had never ever had happen this kind of problem.#ROG7

4 REPLIES 4

Sai73737
Star III

Yesterday same situations happened to me also the battery did not charged.after restart it begins charging 

thonglim92
Star II

Asus I still have this problem, please fix it. This is my second times already. No way that I have to charge a phone, that I every time need to restart my phone.

Asus good job, new update, problem fixed. 

thonglim92
Star II

Asus the problem is come back.