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Power button delay issues on ROG phone 7

Durandal
Star II

Hello everyone, sorry to bother you all.

I want to share an experience I had with my phone, specifically the ROG 7 series. sorry I'm kinda bad in English, hopefully you can understand it

so few weeks ago, my phone started having an issue with the power button. For example, when I wanted to turn off the phone, there was a delay of about 1.5 seconds before it actually shut down, but when turning it back on, everything was normal. at first, I thought it was because my phone’s storage was too full, but even after deleting around 20gb of games folder ,nothing changed, and I started worrying it might be caused by a virus.

Fortunately, it wasn't due to a virus or full storage. There is actually a solution to fix the power button delay.

1. Disable the "Quick Launch Camera" setting

Go to the Settings menu --> Advanced --> Find "Quick Launch Camera" and turn it off.

2. Disable Emergency SOS

Go to the Settings menu --> Safety and Emergency --> "Emergency SOS" --> Turn off Emergency Service Number.

One of the functions of Emergency SOS on the phone is activated by "pressing the power button quickly five times or more."

So, the two methods above could be causing the delay before the phone screen actually turns off.

For the emergency SOS, its possible that its settings could turn on by itself maybe to increase our security.or they might have changed how the Emergency SOS works with the power button... I'm not sure though, it's just my guess why suddenly this emergency sos feature could affect the power button.

think thats all I wanted to share about. I hope it helps someone in the future.

 

4 REPLIES 4

Saurav_7
Rising Star II

Nice, even the poor mods here couldn't help out with this for more than 1 year I think. They think we are just lying. Worst mods here.

hopefully they more responsible to minor issues like this 👍🏻

Hello @Durandal 
I have heard of this before, I wonder if you could help by creating a log I can share with the devs, for them to see what could be causing this you need to start the log process and then recreate the issue and then go back and turn off the log.
To do this you can follow the next instructions, please make sure to send me a PM with the link when you are done.
*****************
Please follow the below steps to enable the built-in log tool (Bug reporter).

1. Open “Calculator APP”

2. Enter “.19595+=”

3. Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.

4. After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.

5. Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".

6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.

Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)

alright sir