03-09-2024 11:01 PM
Hi everyone,
I am a normal user and I don't play ANY games at all on my rog phone 7 and I ONLY do some phone calls and surfing on Instagram.
For some unknown reasons , after updating to android 14, build No WW_34.1010.0820.60 , when my phone is being IDLE , it's temperature is around 27 to 28 C which used to be 19 to 20 C when checked on Armoury Crate .
Although , my phone heats up to 29 to 33 C when I do some surfing on the web, checking mails, Instagram , and Telegram which is very weird and shocking because it has never happened to my rog phone 7 when I was on Android 13 before upgrading ; No to mention, I don't have any apps running on the background.
I had to make sure not any apps causing this so I started my phone on safe boot and it didn't make any differences.
I did a hard reset / wipe data cache but that didn't do the trick and much of a help either.
FYI: I am always on Ultra durable mode.
I was wondering, if anyone else is having the same issue ? or is there anything that I could do to solve this issue ?
All I know is that , it's not normal because it wasn't like this before upgrading to Android 14.
I'd appreciate that if someone could help me out here. Thanks in advance.
03-15-2024 07:24 AM
Hi @Sam1991!
We recently released the update 34.1010.0820.65 solving a lot of issues people were experiencing, please make sure to update 🙂
03-15-2024 07:30 AM - edited 03-15-2024 07:31 AM
Hi @Mattias_ASUS .
I was gonna message you again. I appreciate you remembering my issue .
I have updated 2 days ago but unfortunately my overheating issue persists. Did you talk to dev team about it ? Is there any solutions for it ?
Can I downgrade to android 13 ? If yes , how ?
Thanks
03-17-2024 07:58 AM - edited 03-17-2024 08:01 AM
Hi again , any updates pal ?
I'm on this version 34.1010.0820.65 but I still have the same overheating issue.
Asus , we need a fix please.