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frames drops and heating issue after android 15

ashishmahajan
Star II

After updating to the Android 15 the experience have become worsen in rog 7 phone won't getting any stable fps in bgmi as well as heating goes to max if these kind of things going t happen in future then I have to discard the asus rog phones for life .

Rog phones meant for the gaming purpose what if that phones doesn't even support the game frame what kind of gaming phones it that.

Fix this issue asap 

2 REPLIES 2

roguedroid
Rising Star II

Battery issues here in A15. But I never factory reseted the device. Some ppl are talking about dual front sound speakers too.

Mattias_ASUS
Moderator
Moderator

Hello @ashishmahajan 

I am not able to recreate the issue you are experiencing, for this I wonder if you could create a log recreating the issue while playing BGMI so that the dev team can look into, to do this please follow the instructions below and feel free to send me a DM with the link when you are done.
*************************************
Please follow the below steps to enable the built-in log tool (Bug reporter).
1.  Open “Calculator APP”
2.  Enter “.19595+=”
3.  Select the Log type according to the type of issue you want to capture. “General cases” will work for most issues.
4.  After your selection the log tool will exit so you can duplicate the issue or wait for it to happen. Try to use the screen recorder to show your issue when possible. If you can't screen record your issue, then please take a screenshot right after the issue has occurred (as a timestamp) so we know where to look in the log.
5.  Navigate back to the log tool via calculator and Tap "FINISH AND SHARE".
6. It takes several minutes for the log to generate. You can exit and do other stuff in the meantime. A silent notification will tell you once the process is done. Tap the notification and then the share button to upload the file to Google Drive and share the link with a moderator. Just make sure to change the permission first so that everyone with the link has permission to view it.
Note: When you're no longer planning on logging your device, enter “.09595+=” in the calculator and the log tool will stop as well as deleting all stored log files. Make sure to share via calculator. The files found in internal storage -> asus_log are not the correct files (they are only 1.2kb)