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asus rog 7

justmy1989
Star II

my phone just made an update and i cant receive or make a call though i can text messages or use my data and help with that?

7 REPLIES 7

WW_34.1010.0820.85 
i can use internet though and i take text messages why should i reach to a service provider ?

 

Hi @justmy1989 
In some cases a change of configuration within the service provider can change certain services and compatibility.

Is your VoLTE enabled? Please follow the steps below to check if VoLTE is enabled:
1. Go to Settings > Network & internet > Internet.

2. Tap settings icon beside SIM.

3. Enable Volte to use Volte service and select Preferred network type include 4G. 

justmy1989
Star II

any solutions here guys i still cant make a phonecall !!