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All I need is an estimated date for Android 14 issues to go away.

tnthub
Star II

So I am not a gamer, but I have the Rog7 Ultimate phone.  Because I work in IT (and have done so for 35 years), I always wait for major updates to settle as there are often issues when migrating from one OS version to another.  I purchased the Rog7 device because it has significantly less bloatware than Samsung, OnePlus, or other general consumer phones.

I use my device for Microsoft Teams, remote support for my clients (as it is large enough and fast enough for me to actually manage server and desktop settings, as well as monitor firewalls and edge devices.

I have been familiar with Asus for decades and have utilized Asus products in a variety of situations that include system boards, laptops, and desktops.  I have generally been extremely happy with Asus and the quality of product offerings.

I purchased the Rog7 device because I want to migrate my client base away from Samsung and other bloatware heavy vendors for security purposes in business environments because allowing manufacturers access to personal information is against nearly every HR policy I have reviewed.

As such, this is my first Asus telephony device and on Android 13 I have been very pleased with performance and can monitor/track/manage the device through Cisco-Meraki management tools, as well as utilized a managed Bit Defender security offering to reduce malware from end users who do not know when or where to click and who "always" fail to read the fine print on their choice of apps.

 

Back in the middle of February I initiated a chat session with Asus Support regarding Android 14 based upon the issues raised in this forum and was promised a response to my two question within a couple of business days.  One question was battery drain with Life360 to which Asus promptly responded with a request for screenshots which I provided.  The second question was regarding planned stabilization of the Android 14 OS on the Rog7 phone.  I (so far) have zero feedback from Asus regarding Android 14 so my only source of information concerning stability, reliability, updates or flaws has come from this forum.

Because I have worked with Asus in the past, as well as many other Asian brands, I never expected quick responses, fancy website support, prompt callbacks, or quick email responses.  I knew this going into the purchase of the Asus Rog7 phone and it did not matter to me because with 35 years in IT and a lot of experience with Android, Apple, and (back in the day) Windows phones, I assumed that I could pretty much work my way around any minor issues.

However, as the Android 14 issues have not been resolved for a significant period of time, I am reconsidering the idea of utilizing Asus telephony based devices going forward, as I cannot have issues such as have been raised in this forum, occurring at client sites.  I am requesting an official statement regarding Android 14 on Rog7 devices (which should probably also include the version 8 Rog devices), regarding the issues raised in this forum, any updates on progress toward correcting the issues raised, and how Asus plans to alleviate these problems going forward.   Thank you in advance from a 65 year old IT person who worked in DOS before Windows was even a thing...

21 REPLIES 21

Red magic 8, cheaper and 10x better. 😡

Safeer3000
Rising Star I

I have suggestion for them , the should change company name from ASUS To be ISSUES ,it's good name for this company who have those fu* loser developers.

kmcmurtrie
Star III

To be fair, Google has been crapping in the Android codebase for years.  It may be open source, but Google controls Android certification and what APIs are allowed in Play Store.  The past 6 releases have been rolling back the openness and freedom that made phones personal computers.  Google wants people back in the online services that they control and sell.

I think Asus is doing a pretty good job with what's practical. Turning off the Material UX is amazing.  Asus is the first phone maker I've seen that disables the Android memory manager that limits RAM use to 4GB. They're the only one I see offering advanced networking control.

Android needs to be forked away from Google for things to work well again.  It would require coordination from multiple manufacturers.  It would also have to be manufactures that don't wish they were Google, like Samsung or LG.

OS wars have been happening before I connected a DOS LANtastic network at an art museum to an Apple network for print/file services.  I am forced into the Google ecosystem regardless of whether I want to use their services or not.  I understand software vendors, especially OS providers, being very careful about who can add on features or change internal settings.  However, when a vendor decides to embrace and OS, especially in a critical area that impacts a mass market, considerations regarding availability of promised features, performance claims, reliability of functions, are all critical to maintain their product as marketed and advertised.  Vendors focused on customer satisfaction to grow their base, as it appears Asus wants to do (Rog8 makes changes to accommodate or attract additional demographics), there is a responsibility to thoroughly test and vet changes prior to rollout.  I am still waiting for support.  Thank you for your comments.

Akihiko_Kayaba
Star II

In Austria I was told that a downgrade to A13 was not possible.